1-Year Warranty Muse du Sahel
At Muse du Sahel, each waist beads piece is much more than just jewelry: it is a handcrafted creation, designed with care, love, and high standards. We are committed to offering you a lasting and quality experience, which is why our waist beads come with a 1-year warranty from the date of purchase.
What does the warranty cover?
Our warranty covers any manufacturing defects on the following elements:
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Chains and threads (abnormal breakage)
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Clasps and fastenings
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Quality of beads and stones (excluding breakage caused by impact)
What is not covered by the warranty?
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Normal wear and tear due to time or improper use
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Breakage caused by excessive pulling or snagging
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Damage caused by chemical products (perfume, chlorine, etc.)
Repair or replacement
If your waist beads present a defect covered by the warranty, we offer:
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A free repair, or
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An exchange for an identical model (subject to stock availability)
How to make a warranty claim ?
Please write to us at contact@musedusahel.com with:
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Your order number
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A photo showing the defect
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A brief description of the issue
Our team will respond within 24 to 48 hours with a suitable solution.
At Muse du Sahel, we believe that beauty deserves durability.
Thank you for being part of this artisanal and luminous journey.
