Shipping policy

Shipping Policy – Muse du Sahel

At Muse du Sahel, we are committed to providing our customers with the best possible shopping experience. We understand that shipping plays a key role in this experience. That’s why we have implemented a shipping policy to ensure our customers receive their orders quickly and efficiently.

Free Shipping

At Muse du Sahel, we offer free shipping on all orders over €60. This allows customers to shop with confidence, knowing the price displayed on our site is the final amount they will pay.

Delivery Time

We know our customers want to receive their orders as quickly as possible. That’s why we offer a delivery time of 2 to 3 business days. We work with reliable carriers to ensure your order arrives on time.

Order Processing Time

We strive to process and ship orders as quickly as possible. Our order processing time is 2 to 3 business days. This means your order will be shipped within 48 hours (business days) after your purchase. Please note orders placed on weekends or holidays will be processed the next business day.

Order Tracking

We understand customers want to know where their order is at all times. That’s why we provide an order tracking service. Once your order ships, you will receive a tracking number you can use on our website to monitor your order. This lets you know exactly where your order is and when it will be delivered.

Carriers

We use trusted carriers such as FedEx, DHL, and UPS to deliver your orders to your home.

Returns and Exchanges

If you are not satisfied with your purchase, we offer returns and exchanges. Please see our return and exchange policy for more information.

Contact Information

📞 Phone: +33 7 57 83 01 53
📧 Email: contact@musedusahel.com
🏠 Address: 10 Boulevard Hérold, 92000 Nanterre, France